Fields is fully ISO9001 certified so you can rest assured all internal processes and procedures are of the very highest standards. These processes and policies have been honed over the past 15 years and each piece of media we receive goes through the same four stages of assessment to ensure all data is recovered first time, every time.
The initial assessment team analyses every piece of media to determine its state. Following this, both the diagnosis and information provided by the client is analysed before deciding whether to proceed with the recovery or, in the event that the problem is deemed to be complex, move to stage two.
The Continued Assessment team re-analyses the disk to confirm the initial assessment. Based on these extended diagnostics the drive is either recovered or allocated to stage three.
The team running stage three are involved in highly complex and unique work that cannot be handled by stages one and two. As the work that is undertaken by this team is often unprecedented, the team incorporates a strong Research and Development ethic and are dedicated to developing new and more effective recovery techniques which can be utilised at stages one and two.
Here, the customer is informed of what data can be recovered and is provided with a quote. Their data is then secured and audited against the original media in order to ensure that the backup that we undertake is correct.
From soldering irons to our state-of-the-art labs – we’ve got it all! Click here to find out more.
Over 140,000 diagnostics completed on hundreds of media and system types. Learn more here.
24/48 hour free diagnostic followed by a detailed report and no-obligation report. Find out more here.
ISO 9001, 27001, 14001 accredited business. Triple accreditation for a truly professional and complete service. Find out more about ISO accreditation here.
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