Physical

Fields Data Recovery’s Logo
  • We offer a completely free, no-obligation 24 hour diagnostic!
  • Receive a file list, report and fixed-fee quote before proceeding!
  • Data Recovery Equipment for physical and logical problems, firmware issues and more

We have a number of tools to facilitate the quick repair of media that has suffered physical damage. From standard equipment such as soldering irons and stereoscopic microscopes to more complex facilities such as our state-of-the-art clean lab within which our technicians can work on your media within an environment entirely free of contaminants.

The need to replace faulty components of various media can cause significant delays with other data recovery companies. Fields, though, are dedicated to returning your data to you as quickly as possible and therefore maintain a library of more than 14,000 spare and donor parts for all manner of media. We employ staff who are responsible for maintaining this library and ensuring that it is fully stocked at all times so, whatever part may be required, our technicians have immediate access to it.

Clean Laboratory

The internal components that comprise your storage media are highly sensitive – so much so, that a dust particle can render them unusable! When it is necessary for our engineers to open a drive in order to recover the data held on it, they need to be confident that the environment within which they perform this action is one within which there are few contaminants present.

In order to provide them with such an environment, Fields use a clean room with three separate clean air modules. These devices pump 1,000 cubic metres of filtered air into our clean room every hour ensuring that it is completely contaminant free at all times.

Floor plan of Fields Data Recovery’s lab

Firmware

When media is not functioning correctly due to a firmware issue, Fields’ technicians have access to more than 100 workstations, advanced PC-3000 UDMA software and a variety of forensic and interface tools that will allow us to recover your data and return it to you with the utmost speed!

Close up of an open hard drive being repaired by a technician
Close up on a USB drive being repaired by a technician
Tools used to recover data from failed media
Open hard drive being repaired by a technician with various tools in the background
Hard drive recovery tools
Hard drive’s spindle being repaired by a technician
Hard drive being analysed by a technician
Close up of a technician using tweezers to repair an open hard drive
Close up on an open hard drive being analysed
Technician using a microscope to examine a USB drive
Close up of a broken iPhone having parts extracted by a technician

Logical

In order to recover data that has been lost as a result of logical issues, Fields utilise a variety of software. Some of this – such as Cellebrite’s forensic suite and disk imagers – are used by law enforcement authorities throughout the country. Others have been developed in-house and are entirely exclusive to Fields.

Whatever the logical issue – from deleted to corrupted data – Fields have the tools needed to get your data back!

Close up of Fields Data Recovery’s Library of spare parts
Wide angle shot of Fields Data Recovery’s Library of spare parts
Fields Data Recovery’s internal management system
Fields Data Recovery’s internal management system on a tablet

Our video has everything you need to know about our service in under 2 minutes.

Call us today on
0207 862 6349

3 steps to get your data back

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Contact & Diagnostic

Send in your media and one of our specialists will contact you ...

  • Carefully package your media.
  • Download and complete the shipping form and enclose it with your media.
  • Send us the package containing your media securely via Royal Mail Special Delivery or Courier.
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Filelist Check

We send you a fixed price quotation & an online filelist ...

  • When we receive your media, we'll send you a unique ID by email and determine what's wrong.
  • Once we've identified the problem and how to fix it, we'll send you a list of recoverable files and a no-obligation quote.
  • In the unlikely event that we are unable to recover your data, we will return your drive to you via a secure method. For more information on this, refer to our Return Drive Policy.

Send Your Data

We get you your data back ...

  • We transfer all of your recovered data to new media.
  • Following us having received payment, we return your data to you via a secure next-day delivery.
  • We retain a copy of your data for seven days in case of query. Following this period, the data is securely erased.