Broken Mac? No problem

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  • We offer a completely free, no-obligation 24 hour diagnostic!
  • Receive a file list, report and fixed-fee quote before proceeding!
  • Mac data recovery undertaken by Mac specialists

Apple machines such as MacBooks, iMacs and similar devices use a file-system known as HFS+. This system utilises a feature known as journaling which maintains a record of all changes that are made to files and folders in order to restore the system to a prior usable state in the event of a failure. Problematically, however, this means that when a file is deleted, all of the metadata associated with it is deleted also.

As the analysis of metadata often plays a key part in the recovery of data, our technicians will undertake the following steps when conducting a free diagnostic on your Mac device:

  • Locate file signatures on the host system used to identify file formats;
  • Use these signatures to reconstruct data; and
  • Develop a bespoke plan for the extraction and backing up of this data.

Unfortunately, it is simply not possible to guarantee that a Mac's data can be recovered nor the associated costs determined without having first analysed the drive. Ensure that your data can be recovered and find out how much it'll cost you by booking your free diagnostic today simply send us an email or call us on 0207 862 6349!

Our video has everything you need to know about data recovery in under 2 minutes.

Call us today on
0207 862 6349

3 steps to get your data back

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Contact & Diagnostic

Send in your media and one of our specialists will contact you ...

  • Carefully package your media.
  • Download and complete the shipping form and enclose it with your media.
  • Send us the package containing your media securely via Royal Mail Special Delivery or Courier.
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Filelist Check

We send you a fixed price quotation & an online filelist ...

  • When we receive your media, we'll send you a unique ID by email and determine what's wrong.
  • Once we've identified the problem and how to fix it, we'll send you a list of recoverable files and a no-obligation quote.
  • In the unlikely event that we are unable to recover your data, we will return your drive to you via a secure method. For more information on this, refer to our Return Drive Policy.

Send Your Data

We get you your data back ...

  • We transfer all of your recovered data to new media.
  • Following us having received payment, we return your data to you via a secure next-day delivery.
  • We retain a copy of your data for seven days in case of query. Following this period, the data is securely erased.

Each of our technicians has dealt with over 1,000 hard drives!

Meet Our Team

Trusted by organisations worldwide

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