Failed Hard Drive? No Problem!

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  • We offer a completely free, no-obligation 24 hour diagnostic!
  • Receive a file list, report and fixed-fee quote before proceeding!
  • Hard drive recovery rate of 92.5%!

Recovering Data from Hard Drives

Thanks to specialised techniques that have been developed in-house, cutting edge equipment and over a century’s worth of collective experience, Fields are highly adept at hard drive repair! We possess an exceptional success rate and are usually able to recover all data at the first attempt.

Common Reasons for Hard Drive Failure:

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Motor Failure

Where the hard drive fails to spin up due to seized bearings. Commonly the result of physical damage from, for example, being dropped.

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Electrical Failure

Where the Printed Circuit Board becomes damaged and fails to control power and data. This can be caused by component failure, malicious damage or a power surge.

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Head Failure

The Read/Write Heads in a hard drive can fail for many reasons including the natural failure of components through general wear and tear, damage caused by physical trauma and even from dirt finding its way into the drive.

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Firmware Failure

Firmware is a piece of software that instructs the hard drive. If this software fails, hard drives can behave erratically or, in some cases, will not work at all. Firmware failure can share symptoms with other problems such as head failure or a drive that is not spinning up to the required speed.

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Logical Failure

Logical issues are not physical problems and the hard drive's physical components are working perfectly, but the data is still inaccessible. Examples of this include deletion, the corruption of data and formatting.

How do we recover data from a Hard Drive?

The techniques that our technicians will utilise will differ depending on the cause of failure. In any event, though, Fields possess the specialist engineers and the state-of-the-art equipment needed to repair your hard drive and fully recover your data.

Whatever the reason for your hard drive having failed, Fields have the expertise and the apparatus needed to get your data back quickly and affordably. Get an approximate quote or book your free diagnostic by emailing or calling us today.

Our video has everything you need to know about data recovery in under 2 minutes.

Call us today on
0207 862 6349

3 steps to get your data back

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Contact & Diagnostic

Send in your media and one of our specialists will contact you ...

  • Carefully package your media.
  • Download and complete the shipping form and enclose it with your media.
  • Send us the package containing your media securely via Royal Mail Special Delivery or Courier.
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Filelist Check

We send you a fixed price quotation & an online filelist ...

  • When we receive your media, we'll send you a unique ID by email and determine what's wrong.
  • Once we've identified the problem and how to fix it, we'll send you a list of recoverable files and a no-obligation quote.
  • In the unlikely event that we are unable to recover your data, we will return your drive to you via a secure method. For more information on this, refer to our Return Drive Policy.

Send Your Data

We get you your data back ...

  • We transfer all of your recovered data to new media.
  • Following us having received payment, we return your data to you via a secure next-day delivery.
  • We retain a copy of your data for seven days in case of query. Following this period, the data is securely erased.

Each of our technicians has dealt with over 1,000 hard drives!

Meet Our Team

Trusted by organisations worldwide

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