External disk not working? No Problem!
- We offer a completely free, no-obligation 24 hour diagnostic!
- Receive a file list, report and fixed-fee quote before proceeding!
- External hard drive data recovery rate of 92.5%
External Hard Drives play a major role in data storage for businesses and non-commercial users alike. All external Hard Drives contain standard hard drives and, more often than not, failure can be attributed to this drive. Occasionally, though, a problem with the external unit can be the cause of data loss.
Upon receiving your external hard drive, our technicians will undertake a free diagnostic which will involve:
- Analysing your external hard drive in order to determine the cause of the failure;
- Determining if any internal or external parts need to be replaced; and
- Deciding on the most-effective means of retrieving the data stored on the drive.
In order to determine the likelihood of a full recovery, how long the recovery will take and the likely costs, it is essential that a skilled and experienced technician perform an initial diagnosis on the drive. Book your completely free diagnostic today by emailing or calling us on 0207 862 6349.
Why choose us
Our Facilities
From soldering irons to our state-of-the-art labs – we’ve got it all! Click here to find out more.
Our Experience
Over 140,000 diagnostics completed on hundreds of media and system types. Learn more here.
Our Free Diagnostic Service
24/48 hour free diagnostic followed by a detailed report and no-obligation report. Find out more here.
Our Procedure
ISO 9001, 27001, 14001 accredited business. Triple accreditation for a truly professional and complete service. Find out more about ISO accreditation here.
Our video has everything you need to know about our service in under 2 minutes.
Call us today on
0207 862 6349
3 steps to get your data back
Contact & Diagnostic
Send in your media and one of our specialists will contact you ...
- Carefully package your media.
- Download and complete the shipping form and enclose it with your media.
- Send us the package containing your media securely via Royal Mail Special Delivery or Courier.
Filelist Check
We send you a fixed price quotation & an online filelist ...
- When we receive your media, we'll send you a unique ID by email and determine what's wrong.
- Once we've identified the problem and how to fix it, we'll send you a list of recoverable files and a no-obligation quote.
- In the unlikely event that we are unable to recover your data, we will return your drive to you via a secure method. For more information on this, refer to our Return Drive Policy.
Send Your Data
We get you your data back ...
- We transfer all of your recovered data to new media.
- Following us having received payment, we return your data to you via a secure next-day delivery.
- We retain a copy of your data for seven days in case of query. Following this period, the data is securely erased.
Fields' Offices
Trusted by organisations worldwide
